Terms & Conditions
All you need to know about our payment and customer service terms.
Terms & Conditions
Sale Terms
Once we receive your payment you should receive an email confirming the order and when it will be dispatched.
Handmade goods
From time to time due to out-of-stock finding we may replace some parts with slightly different findings. The nature of hand-made goods is there will be some variations.
Cancellation / Postponement of Sale
If we cannot fulfill your order we will send you an email to update you.
Refunds
Defects will be replaced within 7 working days. Unfortunately as items are made to order we cannot refund you unless the product is faulty.
Delivery of Goods
Deliveries are made as soon as possible within 7 working days (Singapore) and 7 - 14 workign days international deliveries. We aim to deliver anywhere in the world and will confirm the postage & packaging fee if it differes from website.